Shafafiya Claims Automation · Abu Dhabi · UAE

Automate your
claims pipeline.
Daily. Reliably.

ClaimSync connects Abu Dhabi healthcare facilities to the Shafafiya API — automatically downloading, classifying, and routing claims, remittance, and resubmission files every morning before your team arrives.

How it works
06:00
Daily sync time (UAE)
0
Manual steps required
100%
Shafafiya API coverage
All systems operational
Claims Automation Shafafiya API Remittance Processing Resubmission Tracking Azure UAE North DOH Compliant Multi-Facility Kaaryaa Intelligence LLP Claims Automation Shafafiya API Remittance Processing Resubmission Tracking Azure UAE North DOH Compliant Multi-Facility Kaaryaa Intelligence LLP
Platform capabilities

Built for Abu Dhabi
healthcare operations

01
⬇
Automated daily sync
Engine fires at 06:00 UAE every morning. Claims, remittance, and resubmission files downloaded, classified, and stored — before your team starts.
02
🔒
Zero-credential client
No API keys stored on client machines. JWT-secured access with credentials fetched from Azure Key Vault at runtime and discarded immediately after use.
03
🏥
Multi-facility ready
One platform, multiple facilities. Each with independent Shafafiya credentials, dedicated blob containers, and full audit trails per run.
04
📊
Full audit visibility
Every SOAP request and response archived. Interval-level drill-down, file manifests, and run history accessible from the web dashboard.
05
🔄
Resubmission tracking
Automatic detection and routing of resubmission files. Attachment stripping, correct blob prefix routing, and run-level reconciliation built in.
06
🤝
Reseller portal
Channel partners onboard facilities, monitor sync runs, view file manifests, trigger adhoc runs, and manage clients — all self-serve.
Daily cycle

What happens
every morning

01
06:00 UAE
Azure cron fires
Container App Job starts. Active facilities fetched from PostgreSQL.
02
06:00 – 06:08
Shafafiya sync per facility
Day split into 12 × 2-hour intervals. SearchTransactions → DownloadTransactionFile for each.
03
06:08
Classify & store
Files routed to claims/, remittance/, resubmission/, logs/. Full audit trail in PostgreSQL.
04
07:00 UAE
Client pull via secure exe
ClaimSyncPull.exe fetches files to local Reggr\ folder. JWT auth only — no API keys on client machine.
# ClaimSync Engine v3.9 — 28 Mar 2026
 
[06:00:01] Engine started — KAARYAA-T1
[06:00:02] Facilities: MF2618, MF5360
 
[06:00:03] Processing MF2618...
[06:00:04] Interval 1/12: 00:00–02:00
[06:00:07] Interval 2/12: 02:00–04:00
[06:00:12] ...
[06:03:44] 517 files → blob ✓
 
[06:03:45] Processing MF5360...
[06:07:22] 142 files → blob ✓
 
[06:07:23] Run complete — 659 files total
[06:07:23] DB log written — trigger: scheduled
 
[07:00:00] Pull.exe: JWT auth → KV key fetch
[07:00:04] MF2618: 2 new, 515 skipped
[07:00:07] MF5360: 20 new, 122 skipped
[07:00:07] SUMMARY: 22 new files → Reggr\
 
$
Access portals

One platform,
three portals

Admin
Operations Hub
Full platform visibility. Manage all facilities, clients, resellers, and run configurations from a single control centre.
  • All facilities across all resellers
  • Adhoc run trigger + run history
  • Interval SOAP XML viewer
  • Revenue + onboarding management
  • Super-admin tenant controls
Admin sign in
Reseller
Partner Portal
Full self-serve for channel partners. Onboard facilities, monitor syncs, manage clients, and trigger adhoc runs independently.
  • Own facilities + client hierarchy
  • Sync run history per facility
  • Self-serve adhoc run trigger
  • Client onboarding wizard
  • File + interval drill-down
Reseller sign in
Facility
Facility Access
For healthcare facility staff. Access your claims data, download files, and submit credentials during onboarding.
  • Claims file access
  • Remittance + resubmission view
  • Credential setup via secure link
  • Coming: self-service portal
Facility sign in